This site is maintained for your personal use and viewing. Access and use by you of this site constitutes acceptance by you of these Terms and Conditions that take effect from the date of first use.

General Site Contact

For comments or queries relating to this website, or to report any faults please contact Jenny Scott, e-mail SunderlandArch@sunderland.gov.uk

Diversity & Inclusion Team, Room 2.69, Civic Centre, Sunderland, SR2 7DN. Tel 0191 5532480, Fax 0191 5531216.

Intellectual property
The names, images and logos identifying this website, are proprietary marks of City of Sunderland. Copying any material from the website is not permitted without prior written or emailed approval.

Hyper linking to this web site
You do not have to ask permission to link directly to pages hosted on this site. We do not object to you linking directly any web page on our site.

You must not deep link directly to non html documents such as PDF, PowerPoint, Word, Excel, txt or rtf files. However, we do not permit our pages to be loaded into frames on your site. Our pages must load into the user's entire window.If you do link to us, we request that our page loads into a new browser window with all standards menu and button present to the user.

Hyperlinking by us at this site.
We are not responsible for the content or reliability of the linked external websites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages or their content. If you feel a link on this site to any other third party is inaccurate or misleading please contact us and we will investigate any alteration we be live may be needed.

All external links will open in a new window

Virus protection
We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Disclaimer
We make every reasonable effort to ensure that the website and material relating to information, products and services (or to third party information, products and services), is accurate. If you are aware of any inaccuracies, please contact us at the address below. Ownership of all content is with Sunderland City Council.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of this website. We reserve the right to edit content supplied to us by any third party.

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales

Privacy statement
If you are a user with general public and anonymous access, the website does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server. Other than if needed for Accessibility purposes, we do not use cookies for collecting personal user information and we will not collect any information about you except that required for system administration of our web server.

Data Protection
Where it is believed to be appropriate, the site will comply with the Data Protection act 1998.

Freedom of Information Act
This web site is hosted by the City of Sunderland City web servers. Any correspondence relating in any way to this site should be sent in email to the address below. Personal callers are not accepted without prior appointment.

Accessibility

This site has been designed following WAI-AA guidelines.

The text size of this site can be enlarged if needed. Click the option below the main left menu.

The site can be read through speaking software systems such as Jaws and Wemedia. A free to download talking programme is available from http://www.pixi.com

Access Keys
These web pages comply with the UK Government Access Keys Standard. The addition of access keys allows users with limited physical capabilities to navigate more easily. Listed below are the access keys used on this site.

To use Access Keys, press and hold the ALT button on your keyboard and then type the number of the page you need and finally press the enter key on your keyboard. This method will allow you to quickly access the main pages of the site.

PRESS KEYS LINK TO
[Alt] +A home page
[Alt] +B about sunderland arch
[Alt] +C good practice
[Alt] +D report an incident
[Alt] +E faq
[Alt] +F events
[Alt] +G links
[Alt] +I contacts

Document Viewers

You may need Adobe Acrobat Reader to view some documents from this site. Click here to download this plugin.

Microsoft products such as Word, PowerPoint, Excel and Access also have free plugins which allow you to view these documents even if you do not have Microsoft Office installed. Click here to download Office plugins.